At a time when messaging apps are garnering more user screen time than Facebook and Twitter, chatbots make a lot of sense.
Chatbots are, simply:
the simulation of a conversation between a computer and a human
They're a way to tap into the texting and messaging preferences of today's society while leveraging advances in technology including artificial intelligence and machine learning.
The struggle for platforms that leverage chatbots is the ratio of machine-to-human. Too much machine and it's less of a chatbot and more of a basic computer program. Too much human and, well ... it's not a chatbot.
At Parrily, we push the upper bounds of how much "human" can fit into a chatbot, and we've decided that a necessary ratio is 99% human to 1% bot.
After we put together the basic computer algorithm to run the conversation in the chatbot, here's what we focus on to make it more human:
Just because our advice and information may be distributed via chatbots, we believe that the conversation can and should be just as good as when speaking person-to-person.
Our goal at Parrily in every chatbot conversation is to make you feel the freedom of talking to a bot while experiencing a personal and human touch.